Terms of Use

Eligibility

By accessing the Service and Sandook App You represent that:

1) You are 18 years of age or older. 2) You are capable of entering into a contract/legally binding agreement. 3) You have the right, authority, and capability to enter into this Agreement abiding by all the provisions of the “terms of use”. 4) You are not impersonating any person or entity, or falsely stating your age or affiliation with any person or entity. Sandook shall reserve the right to terminate your contract to use in case of any incorrect representation of the above-mentioned conditions. 5) The mandatory information and Officially valid document(s) “OVD”/ document details mentioned by you are true & correct and belong to You. 6) We will at all times assume (and by using this App you warrant that) you have the legal ability to purchase and sell Gold and otherwise use this Platform, and are capable of being bound by these Terms and Conditions. 7) Further, by using the App, You confirm that you are not registered under any applicable Goods and Services Tax Act, 2017, and that if, in the course of your relationship with our App and/or one of our Business Partners, you become registered under the applicable Goods and Services Tax Act, 2017, you shall inform our business partner of your change in status immediately. 8) If necessary, you shall seek independent tax advice, and these Terms and Conditions do not constitute any tax advice to You.

Registration

In order to use the Services You need to register on the Sandook App/Platform and provide us with accurate and complete information as required. You are also required to keep your accounts, KYC details, and contact information complete and updated at all times.

Once you sign up on App you are entitled to a Sandook Account. Once registered, certain services may ask you for additional information in order to avail such service and may involve the creation of sub-accounts for availing such services.

Sandook Services

Sandook Account: An account that you create when you sign up/register with Sandook to access the Services, including the following:

1) This account allows you to access the App, browse through the Service, make payments using UPI, debit cards, credit cards, or net banking collectively known as (‘Payment Gateway Services’) as permissible for the investment purchase of Gold. 2) The Company may also ask You to provide certain additional information about yourself on a case-to-case basis. 3) Access to Sandook Account enables you to browse through Sandook Services provided by Sandook and in order to avail, enroll or use any such Service you may need to additionally register for such services by providing some more information as required under the Terms of Use of such products/services. 4) Allows you to share and maintain the Know Your Customer “KYC” details and information for underwriting purposes for other financial and non-financial products available on the App. 5) You further agree to the Privacy Policy as applicable for Practern Entity. In order to avail the Services, you need a mobile, internet, or any other supported device that meets the compatibility requirements of accessing the app and the website, which may change from time to time. 6) You are allowed to purchase Gold pursuant to the collaboration between the Company and Augmont Gold. 7) The Company hereby grants You a limited, non-exclusive, non-transferable, royalty-free license to use the App/Platform for the purposes of availing the Services. 8) The services offered on the Platform shall include, but are not limited to the following: (a) facilitating buying and selling of Gold; and (b) maintaining a record of Your personal information and financial transactions in a secure and confidential manner; (“Platform Services”). 9) However, before placing the order and availing the Services, the User may be required to provide certain KYC documentation and other information as may be required by the Business Partner (Currently Augmont, the same shall be updated from time to time) in such a form and manner as it may deem fit. 10) This information may be requested from You at the time of registration, or at a later stage, including the following events, to prevent fraudulent activities: You withdraw your purchase of Gold; and/or wish to get Your Customer Gold delivered to Your doorstep. 11) The KYC verification shall be undertaken based on the PAN Card issued to You. You shall upload a clear picture of your PAN Card except in cases where e-PAN is provided by You. 12) We shall verify Your details from the database of the issuing authority, including through Digilocker.

Please note that these summaries are provided for reference, and it's important for users to read and understand the full Terms of Use document before using the Sandook Application, as it outlines the rights and responsibilities of users and the company. Additionally, users should ensure that they agree with these terms and conditions before using the platform.